Last Updated: July 19, 2026

At Havenara, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website or make a purchase from us.

Personal Information We Collect

When you visit Havenara, we may collect certain information about your device, your interaction with our website, and information necessary to process your orders.

Device Information

We may collect:

• Browser type and version
• IP address
• Time zone
• Cookie information
• Products viewed or searched
• Website usage and interaction data

We collect this information to improve our website performance, enhance your shopping experience, and analyze website traffic.

Order Information

When you place an order, we may collect:

• Name
• Billing and shipping address
• Payment information
• Email address
• Phone number

We use this information to process payments, fulfill orders, arrange shipping, provide order confirmations, communicate with you about your purchase, and prevent fraud.

Customer Support Information

If you contact us, we may collect additional information you provide to assist with your inquiry and improve our customer service.

How We Share Your Information

We only share your information with trusted third-party service providers when necessary to operate our business, including:

• Shopify, to power our online store
• Payment processors to securely process transactions
• Shipping providers to deliver your orders
• Analytics providers to help us understand how customers use our website

We may also disclose information when required by law or to protect our rights.

Behavioural Advertising

We may use your information to provide personalized advertisements and marketing communications that may be relevant to you. This may include the use of cookies, analytics tools, and advertising platforms.

You can opt out of targeted advertising through the settings of major advertising platforms and your browser preferences.

Cookies

Havenara uses cookies to improve your browsing experience, remember your preferences, enable website functionality, and analyze website traffic. Most web browsers automatically accept cookies, but you may choose to disable them in your browser settings. Please note that disabling cookies may affect the functionality of our website.

How We Use Your Personal Information

We use your personal information to:

• Process and fulfill orders
• Communicate with you about your orders
• Provide customer support
• Improve our products and website
• Detect and prevent fraud
• Send marketing communications, where permitted by law

Data Retention

We retain your personal information for our records unless and until you request that we erase it, where applicable by law.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct or update your personal information
• Request deletion of your personal information
• Object to certain processing activities
• Request a copy of your personal information

To exercise any of these rights, please contact us using the details below.

Minors

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or wish to make a complaint, please contact us at:

Email: havenarasupplies@gmail.com

Thank you for choosing Havenara. We are committed to creating a safe, secure, and enjoyable shopping experience while bringing timeless home décor, household essentials, and aesthetic ceramic pieces into your home.